User Privacy Policy
Outreach Money, referred to as "We," "Us," and “Outreach.Money,” is dedicated to safeguarding the privacy of our users (hereinafter referred to as “You” and “User”). This Privacy Policy outlines our commitment to protecting the information and data shared by our users while using our services and platform.
By accessing and using the Outreach Money platform, including the mobile application ‘Outreach Money’ and our website at www.outreach.money (collectively referred to as the “Platform”), you signify your agreement to this Privacy Policy. Your usage of the Platform and provision of any personal information are subject to the terms contained herein. If you do not agree with any part of this policy, please refrain from using the Platform. Continued use of the Platform and the provision of personal information will be considered as your consent to the terms presented herein.
All capitalized terms have the meanings ascribed to them in our Terms and Conditions unless otherwise defined in this Privacy Policy.
We do not knowingly collect Personal Information from children, and all information uploaded by a User is presumed to be in compliance with applicable laws. While using our services on the Platform, you may provide Outreach Money with specific Personal Information necessary for the provision of our services. Please note that any data that is publicly available or made accessible to Outreach Money through public sources or as part of the right to information will not be considered as Personal Information.
Outreach Money will implement reasonable security measures to ensure that your Personal Information is not altered or used for unauthorized purposes. We have established security practices and procedures in line with industry standards and the nature of our business. However, due to the inherent vulnerabilities of the internet, we cannot guarantee complete security for all Personal Information transmitted to us.
When editing or deleting your Personal Information upon request, we may require you to verify your identity before acting on your request. You have the right to access your Outreach Money Account, edit, modify, or delete any Personal Information provided to Outreach Money. However, we cannot guarantee the deletion of all residual copies and archives made by third-party service providers while fulfilling their obligations.
During the registration and creation of your Account and Wallet, as well as during transactions via the Wallet, the following Personal Information may be collected:
- Name
- Gender
- Age
- Nationality
- Email address
- Mobile number
- Address (including country and ZIP/postal code)
- KYC documents, including government-issued identity proof (e.g., PAN Card, Aadhaar Card)
- Photograph (live or uploaded)
- Video KYC (including recorded video and voice)
- Cellular details (associated with your phone number, including registered address, linked numbers, and name registered with the cellular company)
- Other details deemed necessary for service provisioning or as required by applicable laws.
We retain Personal Information only to the extent necessary for the provision of our services and compliance with regulatory requirements. Personal Information will be maintained for the duration of your use of the Platform and for a period of [Insert Number] years following termination.
For certain records that may be required to be submitted to relevant authorities, such as legal and regulatory obligations, we will maintain confidentiality and security during the retention period.
Upon deletion of your Account, we shall retain your information in accordance with our Anti-Money Laundering (AML) Policy for a minimum period of [Insert Number] years or as prescribed by law.
Outreach Money employs robust security measures to protect your Personal Information from unauthorized access, misuse, or modification. These security measures include encryption, secure server storage, and confidentiality requirements for third-party service providers.
The Platform may contain links to third-party advertisements, websites, or electronic communication services, collectively referred to as “Third Party Links.” These are operated by entities not affiliated with Outreach Money. We do not control or endorse these third-party websites or their privacy policies. We recommend reviewing the privacy policies of any Third Party Links you access.
Our Platforms use cookies and tracking technology to improve your online experience. Cookies are small files placed on your device to distinguish you from other users of our Online Platforms. Local storage is also used to customize your browsing experience and enhance advertising. Third parties may use cookies when interacting with content provided through our Online Platforms.
We reserve the right to amend this Privacy Policy to stay in alignment with changes to our services and the Platform. Any revisions to this policy will be made available on the Online Platforms. We encourage you to periodically review the Privacy Policy to stay informed about our data protection policies.
For any complaints, grievances, or concerns related to the Platform or this Privacy Policy, please contact our designated Grievance Officer at [[email protected]].